First Visit Expectations
If you’re like most patients, you appreciate being informed before arriving at the dentist. Below is an overview of what you can expect during your first visit to Capital Family Dentistry.
Let’s get to know each other
Your first visit is not only about our team getting to know you, but also about you getting to know our team.
Our new patients are greeted by our friendly front desk staff, and we encourage you to ask questions, express your concerns, and share with us anything you want us to know to help make your care as individual as you are.
Part of getting to know you and providing safe, personalized support involves reviewing your medical history. Certain medical conditions and medications and can influence your treatment protocols – so you will be asked to provide a list of your medications and their dosages (including vitamins and supplements).
Next, you will meet with one of our two wonderful hygienists, Gyll and Rhonda, each with 30+ years of experience. A full-mouth series of x-rays and a comprehensive oral exam of your teeth, gums, mouth, and jaw will be performed, including a non-invasive oral cancer screening followed by a cleaning.
Then our gentle dentist, Dr. Lee, will do a thorough exam, and give treatment options that are customized to your individual needs. Together you can create a healthy, effective treatment plan that best meets your dental and personal requirements. We can prioritize and stagger your treatments to give you a smile you deserve in a timeframe you can afford.
You’re in great hands
Finally, we want you to know we will go above and beyond to make you feel relaxed and safe. Not only is your physical comfort important to us, but your emotional comfort is as well. So, come in, recline and unwind – you’re in great hands.
Financial and Insurance Information
We want to help you receive the dental care you deserve. We discuss all cost and payment options with you to make sure you are comfortable with your treatment plan and to answer any questions you have before the start treatment. You will never have surprises when it comes to your bill.
We want you to get the most out of your budget, so we work with your insurance provider to ensure you get the best coverage available to you.
We are a Preferred Provider (PPO) with Delta Dental and Tricare. If you need assistance or have questions about your insurance policies or claims, our staff is knowledgeable and always available to help you.
Popular Payment Options
We accept cash, checks, major credit cards, have in-house financing options, monthly payment options, and work with CareCredit® so you can get the care you need when you need it.